Windows 10 Version 1809 has been blocked on certain Intel PCs after encountering a nasty bug in their Audio Display Driver. Users who have set of outdated Intel display drivers are the most recent group of people that Microsoft has blocked to receive the new Windows 10 update of October 2018.
Several users who had updated to Windows 10 version 1089 would find that their external displays have lost sound. Whether or not users will be impacted would depend on whether their PC OEM has unsupported features on two different versions of Intel Audio Display Driver.
Unfortunately, there are many users who would have been affected by it. To find out whether your computer is affected or not by this update, follow the steps below:
- Open ‘Device Manager’ in Control Panel and find the entry for ‘Display Adapters’. Then expand the menu.
- Look for Intel HD Graphics list of devices, right-click on it and then select ‘Properties’.
- Switch to ‘Drivers’ tab and check the version of the driver on your computer.
- If the driver version listed in it is either a 22.214.171.12444, or 126.96.36.19945, it would mean that your system has been affected by this update. Contact Microsoft Support and get your issue resolved.
After installing the botched driver, Microsoft recommends the users to connect to the support department of the company directly: 1-800-MICROSOFT. They have said that the agents of the Microsoft support team would address this problem and switch off the feature, which is not compatible with their respective drivers.
Microsoft is being brought under intense scrutinization to fix their Question and Answer process. After they missed serious bugs in more than one instance, they were being red flagged by their Windows Insiders program. Let’s hope Microsoft will take its critics more seriously.